TERMS AND CONDITIONS
Please do read these terms and conditions of Use (“Terms of Use”) carefully.
By using our website (www.move4rehab.co.uk) referred to as (the “site”) and our online movement services (“Services”) you agree to these Terms of Use. If you do not agree to these Terms of Use, please do not use the Site or our Services.
ABOUT US AND THE PURPOSE OF THIS AGREEMENT
We are AB REHAB LTD (“Move 4 Rehab,” “we,” “us” and “our”), a company registered in the United Kingdom.
These terms of Use govern your access and use of the Site and our Services and encompass the following:
GENERAL
The information provided by us on the Site is intended for general informational purposes only.
While we strive to deliver accurate information, we make no explicit or implied claims regarding the accuracy, validity, reliability, availability, or completeness of the information presented on the Site. Information contained on the Site may be changed or updated without notice.
We want you to understand that under no circumstances are we liable for any losses or damages you might incur from using the Site or relying on the information provided. Your use of the Site and your trust in the content it offers is entirely at your own risk.
We reserve the right to modify these Terms of Use at any time, effective upon posting. Any use of the Site after such changes will be deemed an acceptance of those changes. You agree to review the Terms of Use each time you access the Site so that you may be aware of any changes to these Terms of Use.
By visiting and using the Site, you acknowledge that you have read, understand, and accept all Terms of Use and our Privacy Policy. If you do not agree to be bound by these Terms of Use, you are not authorised to access or use this Site or Services; promptly exit this Site.
PRIVACY PRACTICES
You agree that information provided by you in connection with the Services and Site shall be governed by our Privacy Policy.
THE CONTENT OF THE SITE AND OUR SERVICES ARE NOT MEDICAL ADVICE
The medical, fitness, health, or any other information presented on this Site is intended solely for general informational and educational purposes. It is not a substitute for professional guidance or advice.
The content of the Site and our Services are not medical advice. The content of the Site, including without limitation, text, copy, audio, video, photographs, illustrations, graphics, electronic communications, and other visuals, is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind by Move 4 Rehab.
Move 4 Rehab provides movement information and instructive videos for general information purposes only. You should always seek the advice of your qualified health care professionals with any questions or concerns you may have regarding your individual needs and any medical conditions. All information provided by us, or in connection with any communications supported by us, is intended to be for general informational purposes only, and is in no way intended to create a provider-patient relationship.
Your interactions with the Site are not intended to take the place of your relationship with your regular health care practitioners, including general practitioner. Neither Move 4 Rehab, nor any of its subsidiaries or affiliates or any third party who may promote the Site or Service or provide a link to the Service, shall be liable for any information or advice obtained from the Site or Service, nor any information obtained on the Site. Move 4 Rehab does not recommend or endorse any specific tests, medications, products, or procedures. You acknowledge that your reliance on any information received through the Site or Service is solely at your own risk and you assume full responsibility for all risks associated herewith.
We strongly encourage you to consult with relevant professionals before taking any actions based on the information provided here. Your use of, or reliance on, the information found on this Site is solely at your own risk.
NOT FOR MEDICAL EMERGENCY
The Site and Services are not for medical emergencies or urgent situations.
You should seek emergency help or follow up care when recommended by a general practitioner or qualified healthcare provider or when otherwise needed. You should continue to consult with your primary provider and other healthcare professionals as recommended. Always seek the advice of a general practitioner or other qualified healthcare provider concerning questions you have regarding a medical condition and before stopping, starting, or modifying any treatment.
USE OF OUR SERVICES IS AT YOUR OWN RISK
You are solely responsible for your interactions with us. If you experience faintness, dizziness, shortness of breath, or any other medical issue while using our Services, stop and seek medical attention immediately. Exercise carries certain risks of injury and you are undertaking all exercises at your own risk.
Always make sure that you have enough space when performing any activities. Make sure that nothing around you can cause harm or impair movement. If you choose to use any fitness equipment, doing so is at your own risk.
AVAILABILITY OF THE SITE AND SERVICES
You represent that you are not a person barred from enrolling for or receiving the Services under the laws of England and Wales or other applicable jurisdictions in which you may be located. Accessing the Site or Services from jurisdictions where content is illegal, or where we do not offer Services, is prohibited.
You must be at least 18 years old or have parental consent to accept these Terms of Use and use the Site and our Services.
We do not knowingly collect Personal Data from users under 18. If you are under 18, do not use our Site, or provide any information on our Site. If we learn we have collected or received Personal Data from a user under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a user under 18, please contact us at move4rehab@outlook.com.
ORDERING AND PURCHASING OF SERVICES
You may complete an assessment form on our website, allowing you to schedule a free virtual assessment call with us.
Participating in this free virtual assessment call carries no obligation. It’s designed to provide information, address your questions, and explore our Services. There is absolutely no expectation or requirement for you to commit to any of our Services or products as a result of this call. The decision to engage in our Services or make a purchase is entirely at your discretion.
If, during the free virtual assessment call, we both find that our Services align with your needs, we will send you an email outlining the Services we’ve discussed and agreed upon, along with a convenient payment link. We will confirm the acceptance of your order by sending you an email, and at that moment, our formal contract for Services will be established between you and us.
If we are unable to accept your order, we will inform you of this and will not charge you for the Services.
Payment terms
Any Services to be paid for, will be displayed prior to payment. All fees, charges, VAT and delivery costs (if applicable) are included in the price.
Clients have the option to make a single, full payment (up-front). Alternatively, clients can choose to make payments in installments, with the specific terms and schedule outlined in the order form.
If you agree to receive our paid-for Services, you will be signed up for payment through a third party service. We utilise the secure payment processing services of PayPal and Stripe to facilitate payments for our Services.
By choosing to make a payment, you agree to the terms and conditions of these payment processing services as well. For more information on the security measures of PayPal and Stripe, we recommend reviewing their respective terms and policies on their websites.
You represent and warrant that if you are making online payments that (a) any credit card, debit card and bank account information you supply is true, correct, and complete, (b) charges incurred by you will be honored by your credit/debit card company or bank, (c) you will pay the charges incurred by you in the amounts posted, including, without limitation, any applicable taxes, and (d) you are the person in whose name the card was issued and you are authorised to make a purchase or other transaction with the relevant credit card and credit card information.
Move 4 Rehab shall not be held liable for any issues, disputes, or errors related to the payment process. Our liability is limited to the extent permitted by applicable laws.
Typographical Errors and Incorrect Pricing
In the event a Service is listed at an incorrect price due to typographical error or error in pricing information received from a third party, we shall have the right to refuse or cancel any orders placed for the Services listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit or debit card account in the amount of the charge.
SERVICE DELIVERY
Move 4 Rehab offers Services that are delivered through a third-party application Fitness App (ABC Trainerize) (“the App”).
As a client using our Services through the App, you are responsible for:
You can obtain the App from the Apple App Store or Google Play Store (referred to as an “App Store” individually). It’s important to note that your use of the App may be governed by the rules and policies of the respective App Store, and you are expected to adhere to and abide by these rules and policies.
YOUR ACCOUNT
You are responsible for safeguarding your login information, including your username, password, and security questions. These details should be kept strictly confidential and should not be shared with anyone else. If you suspect any compromise of your login details, please take immediate action by using our “Forgotten Password” feature to reset them.
Under no circumstances should you permit any other individual to access the platform using your login credentials.
Allowing others to access the Services using your login details is a breach of these Terms of Use and may lead to the suspension of your right to use our Services or the termination of that right altogether.
YOU ARE NOT PERMITTED TO TRANSFER THE SERVICES TO SOMEONE ELSE
We grant you the exclusive right to use the Services under these Terms of Use. This right is solely for your use and cannot be transferred to another person or entity.
ELECTRONIC COMMUNICATIONS
When you use the Site or Services, or send e-mails, messages, text marketing, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that:
INTELLECTUAL PROPERTY
All intellectual property rights in the Services, and all pages within this Site and any material made available for download are owned by us and our licensors. You’re given permission to use the Services as described in these Terms of Use, but you don’t own any of the intellectual property rights associated with them.
These Terms of Use give you a personal, non-transferable, and non-exclusive right to use our Services. This right is specifically granted to you solely for the purpose of receiving the Services in accordance with the Terms of Use outlined in this agreement.
Our Services and the Site are protected by copyright, trademark, and other intellectual property laws. You are not permitted to reproduce, duplicate, copy, sell, resell, or otherwise exploit the Site and Services, or any part thereof, for any commercial purpose without our explicit written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Move 4 Rehab without our explicit written consent.
Use, reproduction, copying, or redistribution of Move 4 Rehab trademarks, service marks, and logos are strictly prohibited without the prior written permission of Move 4 Rehab.
ACCURACY OF INFORMATION
The information provided by Move 4 Rehab on the Site is intended for general informational purposes only.
While we strive to deliver accurate information, we make no explicit or implied claims regarding the accuracy, validity, reliability, availability, or completeness of the information presented on the Site. Information contained on the Site may be changed or updated without notice.
We want you to understand that under no circumstances are we liable for any losses or damages you might incur from using the Site or relying on the information provided. Your use of the Site and your trust in the content it offers is entirely at your own risk.
We reserve complete and sole discretion with respect to the operation of the Site and the Services. We may withdraw, suspend, or discontinue any functionality or feature of the Site or the Services among other things. We reserve the right to maintain, delete, or destroy all communications or information posted or uploaded to the Site or the Services in accordance with our policies.
WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES
We make no representations whatsoever about any other website that you may access through our Site. When you access any other website, please understand that it is independent from us, and that we has no control over the content on that website. A link to a other website does not mean that we endorses or accept any responsibility for the content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.
ACCEPTABLE USE RESTRICTIONS
You may use this Site and our Services only for lawful purposes. You agree not to:
We reserve the right to permanently delete your content and/or account if we determine that you have breached these rules.
USER INFORMATION
We may need certain information from you in order to provide our Services effectively. We will reach out to you to request this information. If you fail to provide us with this information promptly, or if you provide incomplete or inaccurate details, we may have the option to terminate the contract or impose a reasonable additional charge to compensate for the extra work required. Please note that we won’t be held responsible for delays in service provision or the non-delivery of certain aspects of the service due to your failure to provide the necessary information in a timely manner upon our request.
If you submit, upload, post, or transmit any health information, medical history, conditions, problems, symptoms, personal information, consent forms, agreements, requests, comments, ideas, suggestions, information, files, videos, images, or other materials to us or our Site (“User Information”), you agree not to provide any User Information that:
You agree not to contact other Site users through unsolicited e-mail, telephone calls, text marketing, mailings, or any other method of communication. You represent and warrant to us that you have the legal right and authorisation to provide all User Information to us for use as set forth herein and required by us.
OUR RESPONSIBILITY FOR LOSS OR DAMAGE INCURRED BY YOU
Service Limitations: our Services are not designed to cater to every individual need. If we offer personalised programmes, you agree that you undertake these activities at your own risk. If you have any concerns about our Services’ impact on your health, it is essential to consult with your general practitioner or other healthcare professional.
Your Use of Information: Your use of the information provided by our Services and on our Site is entirely at your own risk. While we make reasonable efforts to keep the information updated, we cannot make any explicit or implied claims regarding its accuracy, completeness, or timeliness.
You may receive advice from third parties through our Services, but we assume no responsibility for advice from third parties accessed through the Services.
Delays Beyond Our Control: In the event that the delivery of our Services is delayed due to circumstances beyond our control, we will promptly communicate with you to inform you of the situation and take necessary steps to minimize the impact of the delay. If we successfully do so, we shall not be held liable for delays caused by such events. However, if there is a substantial risk of significant delays, you are welcome to contact us to discuss your potential rights to terminate the contract and receive a refund for any prepaid Services that have not been provided.
LIMITATION OF LIABILITY
To provide clarification, it’s important to note that these Terms of Use do not impose restrictions on our liability in cases of fraud, deceitful misrepresentation, loss of life, personal injury, or any other liability to the extent that the law applicable would forbid such a constraint.
LIMITATION ON DAMAGES: In no event will AB REHAB LTD, its directors, officers, shareholders, employees, agents, or affiliates be responsible for any consequential, incidental, indirect, special, punitive, or exemplary damages, costs, or expenses (including, but not limited to, lost profits, lost revenues, and/or lost savings). This limitation of liability applies regardless of the basis of the claim or legal action, be it contract, warranty, negligence, strict liability, or any other cause, stemming from an actual or alleged breach of these Terms of Use or the utilisation of any services provided herein.
LIABILITY CAP: in no event shall our liability to you for any actual or alleged breach of these Terms of Use in relation to any claims hereunder exceed an overall maximum amount equivalent to the sum paid by you to us within the six months immediately prior to the claim.
APPLICABILITY: the preceding disclaimers and liability limitations remain in effect, even if the parties have been informed of the potential for such damages and in spite of the failure of any essential purpose therein.
FORCE MAJEURE
We will not be deemed to be in breach of these Terms of Use or liable for any breach of these Terms of Use or our privacy policy due to any event or occurrence beyond our reasonable control, including without limitation, acts of God, terrorism, war, invasion, failures of any public networks, electrical shortages, earthquakes or floods, civil disorder, strikes, fire, or other disaster.
SITE SUPPORT
All questions and requests relating to Site support must be directed to us. To submit a support request, please email us at move4rehab@outlook.com. We will use commercially reasonable efforts to respond to questions and provide support. Please note that we may change or remove functionality and other features of the Site at any time, without notice.
MODIFIED DEVICES AND OPERATING SYSTEMS
We will have no liability for errors, unreliable operation, or other issues resulting from use of the Site on or in connection with rooted or jail broken devices or use on any mobile device that is not in conformance with the manufacturer’s original specifications, including, but not limited to, use of modified versions of the operating system (collectively, “Modified Devices”). Use of the Site on Modified Devices will be at your sole and exclusive risk and liability.
TERMINATING THIS AGREEMENT
If you breach these Terms of Use (including non-payment).
We have the right to cease your access to the Services at any time. We will contact you if we have a reasonable belief that you have violated these Terms of Use in a substantial manner. This may include instances of non-payment. If your breach can be rectified, we will provide you with a fair opportunity to do so. If we terminate your access to the Services in this manner, we may retain any payments you’ve made to cover our expenses and compensate for losses incurred due to your breach.
We may terminate the contract if it becomes unfeasible or impractical to provide our Services.
In the event of suspending or discontinuing any aspect of our Services, we will notify you of our intentions. If you’ve made advance payments for our Services, you may be eligible for a partial refund for the period during which you couldn’t access our Services due to the contract termination.
Exercising Your Right to Change Your Mind.
By accepting these Terms of Use, you acknowledge that you can access digital content, such as movement and exercise programs, before your standard 14-day withdrawal period expires. Consequently, you explicitly waive your right to withdraw from the moment you access your digital content. Prior to accessing it, you retain the right of withdrawal in accordance with the standard withdrawal regulations.
ASSIGNMENT
You may not assign, transfer, or delegate the Terms of Use or any part thereof without our prior written consent. Move 4 Rehab may freely transfer, assign, or delegate all or any part of the Terms of Use, and any rights or duties hereunder or thereunder. The Terms of Use will be binding upon and inure to the benefit of the heirs, successors, and permitted assignees of the parties.
THIRD PARTY RIGHTS
Unless expressly stated in the Terms of Use to the contrary, nothing herein is intended to confer any rights or remedies on any persons other than you, Move 4 Rehab and its affiliates. Nothing in the Terms of Use is intended to relieve or discharge the obligation or liability of any third persons to you, Move 4 Rehab and its affiliates, nor shall any provision give any third parties any right of subrogation or action over against you, Move 4 Rehab and its affiliates.
IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REMAINDER WILL CONTINUE IN FORCE
Each paragraph of these Terms of Use functions independently. If a court or relevant authority determines that any paragraph is unlawful, the other paragraphs will continue to be valid and fully effective.
GOVERNING LAW AND JURISDICTION
These Terms of Use are governed by the laws of England and Wales, provided that this choice of law does not affect the protection you enjoy under the mandatory law of your country of residence. You can bring legal proceedings in respect of the Services in the competent courts.
HOW TO CONTACT US
If you have any questions or complaints, please don’t hesitate to reach out to us by sending an email to move4rehab@outlook.com.
